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We're committed to providing you with the best support experience. Our team is here to help!

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Quick Answers

How do I cancel a booking?

Go to Dashboard → My Bookings → Select booking → Click "Cancel". Refunds are processed within 5-7 days.

What's the refund policy?

100% refund within 24hrs of booking. 95% refund after 24hrs. Free trial has no charges.

How to change my expert?

Contact support via WhatsApp or submit a ticket. We offer free replacement if you're not satisfied.

Expert didn't show up?

We apologize! Contact us immediately and we'll send a replacement or process a refund for missed days.

Payment failed, what to do?

If money was deducted, it'll auto-refund in 3-5 days. Try again with a different payment method.

Quick Response

Average response time: under 2 hours during business hours.